Privacy Policy
Effective date: September 5, 2026
Defender Security Products LLC operates the Defender Gate website at https://defendergate.com (the “Website”). This Privacy Policy explains what information we collect through the Website, how we use it, and the choices available to you.
1. Information We Collect
We may collect the following information:
Information you provide
When you contact us, request information or a quote, download materials, or otherwise communicate with us through the Website, you may provide information such as:
Your name;
Company name and job title;
Email address and telephone number;
Mailing or project address;
Information about your project, product needs, or inquiry;
Files, plans, specifications, or other information you choose to send us; and
Any other information included in your communications with us.
Information collected automatically
When you use the Website, we and our website service providers may automatically collect limited technical and usage information, such as:
Internet Protocol (IP) address;
Browser and device type;
Operating system;
Referring website;
Pages viewed and actions taken on the Website; and
The date and time of your visit.
This information may be collected through cookies and similar technologies.
2. How We Use Information
We may use the information we collect to:
Respond to questions, quote requests, and other inquiries;
Communicate with customers, prospective customers, vendors, and business partners;
Evaluate project requirements and provide requested products or services;
Send requested documents, product information, or updates;
Operate, maintain, secure, and improve the Website;
Understand how visitors use the Website;
Detect and prevent fraud, misuse, or security incidents;
Maintain business and transaction records; and
Comply with legal obligations and protect our legal rights.
We do not sell or rent personal information.
3. Cookies and Website Analytics
The Website may use cookies and similar technologies that are necessary for website operation or that help us understand website traffic and performance. Our website platform and related service providers may place or access these technologies.
You can control cookies through your browser settings and, when available, through the cookie settings displayed on the Website. Disabling certain cookies may affect how the Website functions.
4. How We Disclose Information
We may disclose information in the following circumstances:
Service providers: We may provide information to companies that support our Website and business operations, such as website hosting, analytics, email, information technology, and document-storage providers. These providers may use the information only to perform services for us or as otherwise permitted by law.
Project and business purposes: We may provide information to contractors, manufacturers, suppliers, engineers, freight providers, or other business partners when reasonably necessary to evaluate an inquiry, prepare a quote, or fulfill a customer request or project.
Legal and safety reasons: We may disclose information when we reasonably believe it is required by law, legal process, or governmental request, or when necessary to protect the rights, property, or safety of Defender Gate, our customers, or others.
Business transactions: Information may be disclosed in connection with a merger, financing, acquisition, sale of assets, reorganization, or similar business transaction.
With your direction or consent: We may disclose information when you ask us to or authorize us to do so.
We may also use or disclose aggregated or de-identified information that does not reasonably identify an individual.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, supporting customer and project relationships, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, accounting, or reporting requirements.
The applicable retention period depends on the nature of the information and why it was collected.
6. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
7. Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us. We will consider and respond to requests consistent with applicable law and our legitimate recordkeeping needs.
You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us. We may still send non-marketing communications concerning an existing inquiry, transaction, or business relationship.
8. Third-Party Websites
The Website may contain links to websites operated by third parties. We are not responsible for the privacy, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
The Website is intended for business and general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date above.
11. Contact Us
If you have questions about this Privacy Policy or our handling of personal information, contact us at:
Defender Security Products LLC
3115 Gold Valley Drive
Rancho Cordova, CA 95742
Email: info@getdefendergate.com
Phone: 916-496-3650